Information Technology Recruitment - CITR

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Job Title:

Technical Author – Operations Service Management

Location: Basingstoke
Start Date: ASAP
Duration: 6 months
Salary/Rate:

£300 per day

Job Description:

Within the Documentation team based in Basingstoke you will be working with subject matter experts to create and maintain all procedural documentation. All documentation is held on a Vignette Collaboration System (VBCS) repository. Due to the scale of the enterprise you can expect to attend regular meetings at the client’s offices in Reading and Paddington.

The environment is an evolving, highly transactional & mission critical data centre within the finance and banking sector.

You must be an excellent communicator with great attention to detail and have experience in the following areas:

  • Maintaining quality standards of existing documentation
  • Analysing and identifying information gaps
  • Organising and logically structuring new documentation
  • Managing compliance
  • Assisting users in the use of VBCS trough training
  • Handling queries and enquiries

Essential Skills:

  • Excellent written language competency including editorial
  • Process Analysis
  • MS Office application experience (including Visio)
  • Vignette Collaboration System experience (VBCS)
  • Experience of  using XML/DITA (all current documentation is being transferred to XML templates)
  • Can work to deadlines, assimilate information quickly, great organisational skills

For further details, or to apply, please contact us on 01353 665000 or email admin@citr.co.uk

CITR Ltd operates as a recruitment agency in providing permanent job-seeking services and as a recruitment business in providing temporary or contract job-seeking services.

 
 
Consult Information Technology Recruitment Ltd - Established 1996